Located centrally on the West Midlands and Mid Wales borders of Powys and Shropshire, Valley Security & Fire Ltd supplies premier security services, fire safety and PAT testing to both public and private sectors, throughout England and Wales.
Given that our core service is manned security guarding, our entire workforce (including directors and managers) hold valid SIA licences and are routinely subject to Criminal Records Bureau checks, plus outsourced vetting to BS 7858:2006.
We offer a comprehensive range of products and services, designed with integrated policies, processes and procedures to meet demanding expectations.
VSF personnel deliver our services in accord with bespoke, documented assignment instructions, containing service level agreements.
Routine management site visits and unannounced inspections, coupled with a rigorous Quality Management System, ensure continuity of a professional service and customer/consumer satisfaction.
We can demonstrate:
We have procedures and processes in place to monitor and manage service delivery to both customers and consumers.
We train and develop our people to deliver customer satisfaction and added value, to an agreed standard.
We have developed and implemented an effective quality management system that continually improves our organisation and its performance.
We measure and improve performance against key customer and consumer indicators.
We measure and improve performance against key indicators for the way in which we support the community and the environment in which we operate.
Over time, we have forged strong working relations with a variety of industries, achieved by a partnership approach and reinforced through integrated, robust company policies, including:
This inherent mind set of service quality and continual improvement, coupled with a driven commitment to customer satisfaction has placed VSF apart from the mainstream. It is the platform upon which we focus strategic and sustainable growth.
To read a sample of what our clients say about us click here.
To view a list of our security products and services click here.
To see our fire safety products and services click here.
To view our PAT testing service page click here.
To follow us on Twitter, click here.